Privacy Policy

1. Introduction

Welcome to RaceMap Studio ("we", "our", "us").

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, and protect your information when you visit our marketing website at https://www.racemap.studio (the "Site") or interact with us through our forms, communications, or marketing campaigns.

2. Who We Are

RaceMap Studio is a SaaS platform that enables race organisers to create, manage, and monetise interactive 3D race maps for events.

Our marketing site showcases our product features, collects sign-up interest, and provides resources for event organisers, sponsors, and athletes.

3. Information We Collect

We collect the following types of information:

a. Information You Provide

• Contact details (such as name, email address, and organisation) when you submit forms or request a demo.
• Communication data when you contact us via email or other channels.
• Account information if you register for access to RaceMap Studio or sign up for updates.

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

• Your IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Cookie identifiers or tracking pixels for analytics and performance measurement

c. Cookies and Tracking

We use cookies and similar technologies to:

• Analyse website performance and traffic
• Remember user preferences
• Improve marketing effectiveness

You can manage your cookie preferences via your browser settings.

4. How We Use Your Information

We use your information to:

• Provide information, demos, and marketing updates about RaceMap Studio
• Improve our website experience and performance
• Analyse visitor behaviour to enhance content and design
• Ensure site security and prevent misuse

We do not sell or rent personal data to third parties.

5. Legal Basis for Processing (for EEA and UK Users)

Our legal grounds for processing personal data include:

• Consent (e.g., when you sign up for updates)
• Legitimate interests (e.g., improving our services and site performance)
• Contractual necessity (e.g., providing requested information or demos)

6. Sharing of Information

We may share information with:

• Service providers who assist with analytics, email delivery, and hosting (e.g., Google Analytics, Supabase, Vercel, Mailchimp)
• Business partners only where relevant to RaceMap Studio's marketing or product delivery
• Legal authorities if required by law or to protect our rights

All third parties are required to comply with applicable data protection laws.

7. Data Retention

We retain personal information only as long as necessary for the purposes stated above or as required by law.

You may request deletion of your data at any time by contacting us at hello@terranaut.io.

8. Data Security

We use industry-standard measures to safeguard your data, including encryption, secure hosting, and access controls.

While we take all reasonable steps to protect your data, no internet transmission can be guaranteed to be completely secure.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability

To exercise these rights, please email hello@terranaut.io.

10. International Data Transfers

If you access our Site from outside South Africa, your data may be transferred to and processed in other countries where our service providers operate.

We ensure that appropriate safeguards are in place in line with GDPR and other applicable regulations.

11. Links to Other Websites

Our Site may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, law, or business operations. Updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: